FAQ
Frequently asked question
1
How long will my order take to arrive?
Orders are usually processed within 1–2 business days. Delivery within the US takes 3–7 business days, while international shipping can take 7–21 days depending on your location.
2
Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number by email.
3
Can I return a product?
We accept returns within 14 days of delivery for items that are unopened, unused, and in original condition. Due to hygiene reasons, single-use foot masks cannot be returned if opened.
4
What if my order arrives damaged or incorrect?
Contact us immediately — we’ll replace the item or issue a full refund. Your satisfaction is our priority.
5
How do I use the peeling foot masks?
Clean and dry your feet, put on the mask, and leave it on for the recommended time (usually 60–90 minutes). Afterward, wash your feet. Over the next few days, dead skin will naturally peel away, revealing soft, smooth feet.
6
How often can I use the masks?
For best results, use once every 4–6 weeks. Overuse may irritate the skin.
7
How do I use the moisturizing foot masks?
Clean and dry your feet, put on the mask, and leave it on for the recommended time. Remove the mask and gently massage any remaining lotion into your skin for soft, hydrated feet.
8
How often can I use the masks?
For best results, use peeling masks every 4–6 weeks and moisturizing masks as needed. Overuse may irritate the skin.
9
Are the masks safe for sensitive skin?
Our masks are selected from trusted brands and contain gentle ingredients, but we recommend performing a patch test before full use, especially if you have sensitive skin.
10
Are the products cruelty-free?
Yes! All our masks are sourced from brands that do not test on animals.
11
Are you the manufacturer of these masks?
No, we are a retailer. We carefully select high-quality peeling and moisturizing foot masks from trusted brands.
12
Do you offer discounts or promotions?
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13
Can I change or cancel my order?
Orders can be modified or canceled before they are shipped. Please contact us as soon as possible.